Group items tagged

The Online Community Guide | Richard Milington | 2012 | meta list of creating and managing an online community: The online community basics; Strategy and planning; Building and online community website; Launching an online community; Conversity newcomers into regulars; growing your online community; cinreasing participation; managing an online community; content for your community; Measurment and ROI; Monetizing; Branded online communities; Non-profit online communities; Examples; Resources: Miscellaneous; Reports and ebooks; Websites and associations; Blogs; Academic articles;

Socious | Online community blog | Joshua Paul September 22, 2011 | Second part of part three on the 9 primary community management-related reasons that private online customer or member communities fail. (section 1 of part 3 http://info.socious.com/bid/43958/Community-Management-Reasons-Online-Communities-Fail-Part-3-of-4)

Socious | Online community blog | Joshua Paul | September 20, 2011 | This posts goes deeper and explore 4 of the 9 primary community management-related reasons why online communities fail at companies and membership organization, like associations. Category 3: Community Management-Related Reasons Private Online Communities Fail

The Community Round Table | Rachel Happe | March 6, 2012 | blog post | Highlights the value and need for a community manager and managing communities

The Community Roundtable, 2011 Organizations understand that using social technologies successfully requires both business process adaptation and people that understand how to manage these new social environments - at both a tactical and a strategic level. The conversation is no longer primarily about technology but about doing business effectively in a new communications environment.  Community management is a critical element of managing networked environments effectively.

Community Roundtable |In its third annual report The Community Roundtable examines the continued evolution of the social business industry and analyzes best practices and lessons learned from industry leaders and practitioners. Based on insights gleaned from over 100 roundtable calls with members of TheCR Network, a membership-based peer network of community professionals, the 60+ page comprehensive report highlights artifacts, patterns and initiatives likely to occur as organizations evolve and mature their social business competency. http://www.community-roundtable.com/

Information Technology is no longer regarded solely as a repository within knowledge management but also as acollaborative tool. This change of role gives rise to online communities (OLCs), which extend the loci of existing communities ofpractice. To leverage the potential of these communities, organisations must understand the mechanisms underpinningmembers' decisions to share knowledge and expertise within the community. This paper discusses existing research anddevelops a theoretical model of factors that affect knowledge sharing in OLCs. The aim is to increase our understanding of theantecedents to knowledge-sharing in OLCs

The 2012 State of Community Management report examines the continued evolution of the social business industry and analyzes organizational patterns and lessons learned from industry leaders and practitioners. Also includes Community Maturity Model

Community Roundtable | May 2012 | The Community Maturity Model (CMM) can be used as a roadmap for social business planning or as a communications tool to align various stakeholders. Definitions of the stages and competencies can be found in the 2012 State of Community Management report.

Socious | Online community blog | Joshua Paul | September 13, 2011 | The second post in the series of 4 focus on the organization and its senior leadership - Category 2: Structural and Management Challenges to Successful Private Online Communities

Session by Etienne Wenger at the 2nd Global AgriKnowledge ShareFair IFAD, Rome, 26-20 September 2011| session outputs include: webcast of key note address; blogpost "Insights in learning communities"; video "CoPs as vehicle to develop strategic capabilities in organisations; blog post "Share Fair 2011 - day 0 - A conversation with Etienne Wenger"; blog post "CoPs: A concept to consider for CGIAR research programs"

Cahtherine Shinners | June 18-21, 2012 Conference Presentation | 26 slide PPT covering strategy, launch, engagement, growth and metrics.

Bang The Table resources including Online Consultation Guide Book, Online Engagement Continuum, 100 Ideas to Engage your Community Online, Presentations, Tip Sheets